FAQs
General
Where are you located?
I am located in SW Ohio a short drive from Cincinnati.
Do you have a showroom where I can see your enclosures?
Do you ship or deliver?
Delivery is available for a fee based on distance to and from the final destination.
Can I pick up?
Do you sell reptiles?
Do you accept credit cards?
What is your Refund/Cancellation Policy?
You can see the Refund/Cancellation Policy here. If you have any questions please contact me.
Can I change my order?
This is discussed in the Refund/Cancellation Policy. You can change your order as long as I haven’t started the job, or if I haven’t reached the portion of the job that you want to change. This decision would be made at my discretion, but in MOST cases I can work with you to figure out a reasonable solution.
Enclosures
Do you do custom builds?
Most of my work is in fact custom. I have a couple common sizes that I sell more of, but most people choose to have one or more options different from other people. This is the reason I don’t have many enclosures pre-built.
What choices do I have for a custom build?
Size, color, heating/lighting options, venting, interior wall prep, backgrounds, etc. I work with my customers from start to finish to give them the exact enclosure their reptile needs.
What kind of material do you use in your builds?
Currently I only use wood for my enclosures. I do not use PVC at this time because I have more options with wood when it comes to size, color, features, etc. PVC builders are a dime a dozen and I have carved out a nice little niche for myself in this industry by offering something that most builders don’t use.
How can you use wood safely in a reptile enclosure?
I only use wood that is safe for reptiles (birch and poplar, no pine or cedar). Depending on your reptile environment, I will use a non-toxic water-based water proofer safe for all animals, a non-toxic food-grade epoxy, or a combination of both.
Can I add a UTH (under tank heater) or RHP (radiant heat panel) to your enclosures?
What if I have a bioactive enclosure?
How do you make your backgrounds?
Can you help me choose a size?
How long will my order take?
Do your enclosures have solid or screen tops?
Do your enclosures have lights and heat?
Do your enclosures have locks?
Do you do custom backgrounds and interiors?
What color or stain options do I have?
You can view our currently available stain color options here.
Ready to get started?